Pharmacy FAQs

• How do I apply for a business license?
• How do I provide additional documents to a business application or license?
• How do I provide additional documents to an individual application or license?
• My company changed its business name, how do I change the name on my Vermont license?
• How do I change the responsible contact (administrator) for the licensing account access?
• My company is undergoing an ownership change, what do I do?
• My company is changing officers, what do I do?
• Location change
• Controlled substances
• My company manufactures, distributes or dispenses prescription (legend) devices, does it need to be licensed in Vermont?
• Who can sign the attestation on a license application?
• Does a licensing specialist of a licensing servicing agency, given power-of-attorney authorization by an applicant entity to sign license applications, qualify as an authorized officer?
• I’m an out-of-state fill in the blank, what type of license am I required to obtain?
• I’m one of the above entities, what else should I know?
• Do I need to register with OPR if my business is already registered with the State of Vermont Corporations/Business Services?

How do I apply for a business license?

1. Log in to your individual account
2. Once logged into the individual account, please click “Add Business Profile”. Follow the prompts, inputting the company’s information.
3. Once completed, you should receive an error message stating “You have registered X company, and associated it with your profile…”. If so, click the red X at the top right of the screen to return to your dashboard.
4. Please refresh your web browser to update your account.
5. To switch between your personal profile and your new business profile, click the arrow next to “Business profile” at the top left of the screen.
6. Find the newly created business entity and click the name.
7. This will take you to your business profile.
8. Click “Apply for License”.
9. Move through the application by answering all the questions and clicking Next at the bottom of each screen. Please allow 3-5 business days for processing. You may check the status at any time by logging in to your online account.

How do I provide additional documents to a business application or license?

1. Log in to your individual account.
2. To switch between your personal profile and your new business profile, click the arrow next to your name at the top right of the screen.
3. Find the business entity and click the name.
4. This will take you to your business profile.
5. Click “Update”.
6. Select the license or application you wish to attach the document(s) to. Please note if this is a pending application you will need to first select pending application.
7. Choose your document(s) and click upload.
8. Click “Submit”.
9. Please allow 3-5 business days for processing.

How do I provide additional documents to an individual application or license?

1. Log in to your individual account.
2. Click Update License/Application.
3. Select the license or application you wish to attach the document(s) to. Please note if the application is pending you will need to first click on pending application.
4. Choose your document(s) and click upload.
5. Click submit.
6. Please allow 3-5 business days for processing.

My company changed its business name, how do I change the name on my Vermont license?

If your company is completely changing its name, please contact the Vermont Corporations division and change the name on your Vermont business registration. Please upload the updated registration and a document stating the change into your license account. Once the two items are received, we can update the business name in our system.

If your company is adding a DBA to its existing name, please upload a document (company letterhead) stating the addition of the DBA, as well as a copy of the business registration (DBA) paperwork. Once received, we can change the business name in our system.

How do I change the responsible contact (administrator) for the licensing account access?

If the administrator on the licensing profile has changed you will need to contact the office to get this information update. First the new individual will need to register in our licensing system (https://secure.professionals.vermont.gov) and then once they have registered successfully they will e-mail SOS.OPRLicensing2@Vermont.gov with the name of the business, the Vermont license number, the name of the new administrator and the new administrator’s date of birth. This will need to be updated in our office before the new administrator will have access to the online licensing account.

My company is undergoing an ownership change, what do I do?

If your company’s grandparent ownership (indirect) is changing, we will need notification of this uploaded into your license account. Please include your company's name, Vermont license number, and the date the change is occurring.

If your company’s parent ownership (direct) is changing, we will need notification of this uploaded into your license account. Please include your company's name, license number, and the date the change is occurring. Then you will need to apply for a new business license for the new ownership by creating a new business profile to complete the new application under. This application must be filed within 30 days of the date of the change.

My company is changing officers, what do I do?

Please upload a notification letter, on company letter head, into the license account stating the officer changes. For any new incoming officer, please have the officer fill out an affirmation form. Upload the completed affirmation form and letter of explanation into license account.

Location change

Notification of the upcoming move will need to be uploaded into the current license account within 30 days of the change. Once uploaded into the license account, you will then need to apply for a new business license which will require creation of a new business profile.

1. Log in to your individual account.
2. To switch between your personal profile and your new business profile, click the arrow next to your name at the top right of the screen.
3. Find the business entity and click the name.
4. This will take you to your business profile.
5. Click Update License/Application.
6. Select the license or application you wish to attach the document(s) to. Please note if this is a pending application you will need to first select pending application.
7. Choose your document(s) and click upload.
8. Click submit.
9. Please allow 3-5 business days for processing.

Controlled substances

Vermont does not issue a separate controlled substance license. Your existing wholesale license allows distribution of controlled substances however, you will need to make sure you have a copy of your DEA registration uploaded into the online licensing account. You will also need to make sure you are properly registered with the Vermont Prescription Monitoring System (VPMS). VPMS can be reached directly at 802-652-4147 or AHS.VDHVPMS@Vermont.gov

My company manufactures, distributes or dispenses prescription (legend) devices, does it need to be licensed in Vermont?

If the legend devices contain a prescription medication, then yes, licensure is required. If the devices are simply durable medical equipment or other devices that DO NOT contain a prescription medication, your entity does not need to obtain licensure.

Please refer to our Legend Device Policy for more information.

Who can sign the attestation on a license application?

Only the personal attestation of the applicant themself, or an authorized officer of an applicant corporation itself, are acceptable. Per Act 69, Sec 3 (eff. July 1, 2021), which amended 3 V.S.A. § 129(a)(11), applications lacking such attestations will be treated as incomplete.

Does a licensing specialist of a licensing servicing agency, given power-of-attorney authorization by an applicant entity to sign license applications, qualify as an “authorized officer”?

No, an authorized officer would be a high-level executive, or an appropriate employee of the actual applicant entity, itself, that is familiar with the corporation's day-to-day business operations and regulatory history.

I’m an out-of-state fill in the blank, what type of license am I required to obtain?

• Reverse Distributor – no license is required for reverse distributors in Vermont
• Virtual Manufacturer – you must hold a nonresident manufacturer license
• Manufacturer/Contract Manufacturer – you must hold a nonresident manufacturer license
• Repackager/Relabeler - you must hold a nonresident manufacturer license
• Wholesale drug distributor – you must hold a wholesale drug outlet license
• Virtual distributor - you must hold a wholesale drug outlet license
• Manufacturer warehouse - you must hold a nonresident manufacturer license
• Third-Party Logistics Provider – 3PL – you must hold a Third-Party Logistics Provider license

I’m one of the above entities, what else should I know?

The Vermont Board of Pharmacy clarified its licensing expectations, via policy, about all entities involved in the drug supply chain from which a drug ultimately enters Vermont: at time of application, you will be required to provide information about any domestic entities you partner, or contract, with your 3PLs, for virtual entities, your contract manufacturers, etc. and are expected to share the policy to inform them that they require Vermont licensure, as well.

Do I need to register with OPR if my business is already registered with the State of Vermont Corporations/Business Services?

Your registration to conduct business in the State of Vermont is different than your requirement to register with the Office of Professional Regulation (OPR). All Vermont businesses are required to register with the Secretary of State’s Corporations/Business Services Division. This is not your OPR registration.

For more answers to commonly asked questions, please visit our General FAQ page.

For more information, please contact us.