General FAQs

Thank you for visiting OPR’s General FAQ page. Here you will find the answers to many of your general licensing questions. If you have a profession-specific question, please visit the profession's webpage where you will find the statutes, rules, application instructions, and profession-specific FAQs (if applicable).

• I forgot my user ID or password. What do I do?
• What are my profession's requirements for licensure?
• How do I apply for licensure?
• I am licensed in another state and want to become licensed in Vermont. What do I do?
• How long does it take to process my application and additional documents provided to the office?
• How do I provide additional information to the office for my application?
• I sent information to the office (transcripts, exam scores, etc.), but my application status is not updated online. What do I do?
• How do I check the status of my application or renewal?
• How do I add a specialty to a license?
• Why am I being asked to renew my initial license before the full 2-year period is up?
• How do I request an official verification be sent from Vermont to another state?
• How do I print my license or a copy of my receipt?
• When do I need to renew my license?
• How do I find an approved continuing education course?
• Will my continuing education be subject to an audit?
• How do I submit a continuing education (CE) course for pre-approval as an individual licensee?
• How do I submit a continuing education (CE) course for pre-approval as a course provider?
• How do I look up an individual or verify a license?
• How do I access a list of licensees in a profession?
• How do I update my name, address and email address?
• How do I file a complaint?
• I have been convicted of a crime. Do I need to report this to OPR?
• As a licensee, what information is available to the public?

I forgot my user ID or password. What do I do?

If you have applied for or have ever held a license with OPR, you may already have an account established. For help accessing your account, click the forgot user ID or forgot password link on the login page and follow the screen prompts.

Return to Top

What are my profession's requirements for licensure?

To view the requirements for your specific profession, select your profession from our list of professions. Here you will find the statutes, rules, application instructions and other helpful information.

Return to Top

How do I apply for licensure?

Click to watch our how-to video or review the step-by-step instructions below.

Individuals:

1. Review the statutes and rules and the application instructions found within the profession page.
2. Navigate to our Online Services.
3. Complete a registration of a new account or enter your user ID and password. Please do not register an account if you already have one.
4. Once logged in, click Apply for License.
5. Move through the application by answering all the questions and clicking Next at the bottom of each screen. You will receive confirmation that the application was submitted on the screen and by email. Please allow 3-5 business days for processing. Future updates will also be sent by email.

 Business:

1. Navigate to our Online Services.
2. Log in under your individual account.
3. Switch to the business profile by clicking Switch Profile on the left menu. If you do not have a business profile, you will need to create one before proceeding.
4. Click Apply for License.
5. Move through the application by answering all the questions and clicking Next at the bottom of each screen. Please allow 3-5 business days for processing. You may check the status at any time by logging in to your online account.

Return to Top

I am licensed in another state and want to become licensed in Vermont. What do I do?

1. Review the statutes, rules, and instructions for Endorsement or Fast Track Endorsement.  Vermont does not have reciprocity. Click HERE for a list of professions.
2. When you are ready to apply, navigate to our Online Services system.
3. Complete a registration of a new account or enter your user ID and password. Please do not register an account if you already have one.
4. Once logged in, click Apply for License.
5. Move through the application by answering all the questions and clicking Next at the bottom of each screen. You will receive confirmation that the application was submitted on the screen and by email. Please allow 3-5 business days for processing.

Return to Top

How long does it take to process my application and additional documents provided to the office?

For most professions, we process applications within 5 business days. If additional information is required, it will take an additional 3-5 business days to process from the date of receipt.

Return to Top

How do I provide additional information to the office for my application?

1. Navigate to our Online Services system and log in to your account.
2. Find the application or license you wish to update on the screen.
3. Click Update
4. Select the license or application you wish to attach the document(s) to.
5. Click submit.
6. Please allow 3-5 business days for processing

Return to Top

I sent information to the office (transcripts, exam scores, etc.), but my application status is not updated online. What do I do?

Please make sure to allow adequate time for the information to reach our office. Once we have received the document, it will take an additional 3-5 business days to process. Processing times may vary depending on volume.

Return to Top

How do I check the status of my application or renewal?

You can check the status of your application 24/7, though the online services system. Please allow 3-5 business days for processing.

1. Once your information has been processed, you will receive an email notifying you to log in to your online account to see what is missing from your application.
2. Navigate to our Online Services.
3. Enter your user ID and password.
4. Once logged in, click View Applications.
5. Additional documents required for your application must be uploaded in your online account using the Update feature unless required to be submitted directly to our office by a 3^rd party.

Return to Top

How do I add a specialty to a license?

1. Navigate to our Online Services.
2. Enter your user ID and password for your individual profile.
3. Click Add Specialty.
4. Select the license you wish to add the specialty to and click next.
5. Select the specialty you wish to add and follow the screen prompts by clicking next and completing each section. At the end click Submit. You will receive confirmation that your request is being processed. Please allow 3-5 business for processing.

Return to Top

Why am I being asked to renew my initial license before the full 2-year period is up?

All OPR licenses renew on a fixed biennial (two year) cycle. Your initial license will be set to expire on the profession’s cycle. After your first renewal, your license will be issued for 2 full years thereafter.

Initial licenses issued 90 days or less from the profession’s renewal date will be granted through the next full two-year period. Initial licenses issued 91 days or more before the profession’s renewal date will be required to renew the license for the upcoming renewal. Please read OPR’s 90 Day Initial License Policy for more information.

Return to Top

How do I request an official verification be sent from Vermont to another state?

1. Navigate to our Online Services.
2. Enter your user ID and password.
3. Once you are in your dashboard, click  Verification.
4. Select the license or application you want to have verified and the name and location you want to have it sent to. Select Next.
5. Enter your payment information and click Submit. Your verification will be processed by OPR within 3-5 business days. It will take additional time for it to reach the receiving state and for their processing.

Return to Top

How do I print my license or a copy of my receipt?

The office no longer prints licenses. Receipts are automatically emailed to the email address on file when a payment is received. Licenses and receipts are available for printing through the online services system.

Return to Top

When do I need to renew my license?

Renewal notices will be emailed to you 6 weeks prior to your license expiration date. The online renewal will not be available until you receive this notice. Please make sure we have your current email address on file so you receive this information. You may log in at any time to ensure your information is up to date.

1. Navigate to our Online Services.
2. Enter your user ID and password.
3. Once you are in your dashboard, click Renew.
4. Select the license you wish to renew and click Next.
5. Continue through the renewal by answering all the questions on each page (scroll to the bottom to ensure all questions have been answered) and clicking Next.
6. If your profession requires continuing education, you MUST attest to completing the CE requirement AND upload your course completion certificates in the renewal. The office will accept a PDF or a picture of the document if it is readable.
7. Once you reach the payment screen and submit your payment information, please be sure to wait until you receive the confirmation page that your license has successfully been renewed! A receipt will be emailed to the email address on file.

*To renew a business license, the current designated licensee can login to their individual profile and switch to the business profile. Once on the business dashboard, click renew.

** OPR no longer uses postal mail to send notices and renewal reminders. All licensees must provide a current, accurate email address. If you fail to provide an email address or to monitor the email address you provide, critical information about your license may not reach you.

Return to Top

How do I find an approved continuing education course?

1. Navigate to our Online Services.
2. Click Approved Course Search.
3. Type the name of your profession and click on it when it displays from the drop down.
4. A list of approved courses will populate. You may download this and export it using Excel in the upper right corner or close this by clicking the close button in the bottom right corner.

Return to Top

Will my continuing education be subject to an audit?

Yes. 30 days after the renewal period ends, OPR conducts an audit of continuing education. A percentage of licensees are chosen at random. OPR will review the continuing education information uploaded at renewal.

If you pass the audit, you will be notified by email. If you fail the audit, you will be required to meet the CE requirement within 90 days.

Return to Top

How do I submit a continuing education (CE) course for pre-approval as an individual licensee?

1. Navigate to our Online Services.
2. Enter your user ID and password for your individual profile.
3. Click the Continuing Education button on the left menu and then select individual CE pre-approval from the sub-menu.
4. Fill out the form completely, including uploading all required documentation.
5. On the next page, review the summary to ensure all information submitted is correct. Click Submit.
6. Fill out payment and corresponding billing information. Click Next.
7. Congratulations! Your course has been submitted for review. Please allow 3-5 business days for processing.

Return to Top

How do I submit a continuing education (CE) course for pre-approval as a course provider?

 If you are not set up as a business, you must add a business profile BEFORE submitting a new course provider request.

1. Navigate to our Online Services.
2. Enter your user ID and password for your individual profile.
3. Switch to the business profile on the left menu.
4. Once on the business profile select Continuing education from the left menu and then New Course Provider Request from the sub-menu.
5. Select the profession and click Next.
6. Complete the course information on each page and upload documentation. Click Next.
7. Fill out payment and corresponding billing information. Click Next.
8. Review all information. Click Submit.
9. Congratulations! Your course has been submitted for review. Please allow 3-5 business days for processing.

*Processing times may be longer for professions that require Board review.

Return to Top

How do I look up an individual or verify a license?

1. Navigate to our Online Services.
2. Select Find a Professional (left menu).
3. After you select your search criteria, click Display Results.
4. The results will display below, giving you the option to print the details. You can also view more detail by selecting the Detail button. Please make sure your pop-up blocker is off.

Return to Top

How do I access a list of licensees in a profession?

1. Navigate to our Online Services.
2. Select Find a Professional (left menu).
3. Select Profession Roster Download
4. Select the profession and profession type. (example: A profession would be Nursing and the profession type would be Registered Nurse).
5. Check the boxes for the license statuses you would like to include in your results.
6. After you select your search criteria, select Download.
7. Download the Excel file. Please make sure your pop-up blocker is off.

Return to Top

How do I update my name, address and email address?

NOTE: Name changes require a marriage certificate, divorce decree or official court documentation to support the name change. Drivers licenses and social security cards are not acceptable forms of documentation of the change.

1. Navigate to our Online Services.
2. Enter your user ID and password.
3. Once you are in your dashboard, click Edit Profile and then update profile from the sub-menu. Update your information and upload any required documents. Click Submit.

*Vermont law requires that OPR licensees and applicants notify the office within 30 days of a change of name or address. 3 V.S.A. § 129a(a)(14).

Return to Top

How do I file a complaint?

Visit our File a Complaint page for additional information.

Sessions timeout at after 15 minutes. We recommend typing the basis of your complaint in a word document and pasting the information to the body of the complaint. You can also upload the document to the complaint.

1. Navigate to our Online Services.
2. Click File an Unprofessional Conduct Complaint.
3. Fill out each screen and click next to proceed through the complaint filing process.
4. You will receive confirmation on the screen that your complaint was successfully submitted with a complaint # as a reference.

Return to Top

I have been convicted of a crime. Do I need to report this to OPR?

If you are an applicant and applying for a license with OPR, you must report all convictions.

If you are already a licensee, convictions must be reported to the office within 30 days unless otherwise specified and in your renewal, you must report any convictions since your last renewal.

Return to Top

As a licensee, what information is available to the public?

Vermont has a Public Records law that requires government agencies to disclose their records to the public upon request. See 1 V.S.A. § 316. OPR’s Find a Professional page is where the public can search for basic information that is legally available. The address a licensee enters in the “public address” section of their profile will be available to the public. You may enter any address into this field such as a place of business, PO Box, etc. The public is entitled to additional information such as email addresses; however, such requests must go through an official records request.

Return to Top