Secretary of State Services > Safe at Home

Safe at Home Address Confidentiality Program


 

Safe at Home provides an address confidentiality service and a protected records service.

The program serves survivors of domestic violence, sexual assault, stalking, human trafficking, providers of legally protected healthcare (reproductive and gender-affirming care), and patients of legally protected healthcare.

These services limit a perpetrator or harasser’s ability to access public information that could identify the location of a program participant. This is not a witness protection program, rather it is a mail forwarding service.

An applicant must meet the following eligibility requirements:

  • You are a survivor of domestic violence, sexual assault, stalking or human trafficking or a person providing or seeking reproductive or gender affirming health care services.
  • You are a resident of and reside in the state of Vermont.
  • You are an adult, emancipated minor, or a parent or guardian acting on behalf of a minor of an incapacitated person.
  • You are willing to designate the Secretary of State as your agent to receive legal documents and first-class mail.
  • Can accept to a 7 day mail delay to allow for mail forwarding.

To benefit from the Safe at Home program, we recommend that participants have an address that is recent and where there is not an existing government record.

Ready to apply? Apply Now


Some applicants find it helpful to use an Applicant Assistant. This is not a requirement to participate in the program. Locate the nearest survivor advocate using the list below or call 800-439-8683Interested in becoming an Applicant Assistant? Visit our Applicant Assistant Program page to learn more.

Addison County

WomenSafe, Inc. (formerly Addison County Women in Crisis), Middlebury
www.womensafe.net

802-388-4205
800-388-4205
802-388-9181 TTY

Bennington County

Project Against Violent Encounters (PAVE), Bennington
pavebennington.org

802-442-2111

Caledonia County

AWARE, Hardwick
awarevt.org

802-472-6463

The Advocacy Program at Umbrella, St. Johnsbury
umbrellanek.org

802-748-8645
802-334-0148

Chittenden County

Steps to End Domestic Violence, Burlington
www.stepsvt.org

802-658-3131
voice and TTY

Hope Works, Burlington
hopeworksvt.org

802-863-1236
802-846-2544 TTY

Lund
lundvt.org
802-864-7467
800-639-1741
Pride Center of Vermont SafeSpace Anti-violence Program
www.pridecentervt.org
802-863-0003

Franklin County

Voices Against Violence, St. Albans
www.voicesagainstviolence.org

802-524-6575

Grand Isle County

None at this time

 

Lamoille County

Clarina Howard Nichols Center, Morrisville
clarina.org

802-888-5256

Orange County

Safeline, Randolph
www.safelinevt.org

800-639-7233

Essex/Orleans Counties

The Advocacy Program at Umbrella, Newport
umbrellanek.org

802-334-0148

Rutland County

New Story Center
www.nscvt.org

802-775-3232

Washington County

Circle, Barre
www.circlevt.org

877-543-9498

Windham County

Women’s Freedom Center, Brattleboro
womensfreedomcenter.net

802-254-6954

Windsor County

Women’s Freedom Center, Brattleboro
womensfreedomcenter.net

802-885-2050

WISE, Lebanon, NH
wiseuv.org

603-448-5922


Safe at Home has two components: a substitute address service and a protected records service. These services limit a perpetrator or harasser’s ability to access public information that could identify the new location of a survivor who is in the program. This is not a witness protection program, rather it is a mail forwarding service.

Substitute Address Service

Participants are granted the use of a Montpelier post office box address. The substitute address has no relation to the participant’s actual address. All participants use the same post office box as designated by the program. First-class mail and service of process is sent to the post office box and then forwarded, at no cost, to the participant’s actual location.

Protected Records Service

Safe at Home allows participants to use the substitute address when creating records with state or local government agencies. Program participants can vote (as a blind ballot absentee voter), obtain a driver’s license, get married, and register births without fear that those records will put them at risk of being located.

The program cannot protect the identity or address of a participant in a real estate transaction because land records are open to the public. It is recommended that participants explore alternate methods of purchasing property such as setting up a trust.

Participant Responsibilities

Safe at Home staff will review the properly completed application and certify an applicant as a program participant for four years and issue a Safe at Home authorization card. The authorization card contains an authorization number unique to each program participant. When using the substitute address, the authorization number must be included in the address. Because mail for all participants comes to the same post office box, the authorization code is an important identifying item and helps to expedite the mail forwarding process.

Once accepted into the program, participants should use the substitute address when creating records and accessing services with state and local government agencies. The Safe at Home authorization card should be presented to an agency when requesting the use of the substitute address.

Participants are required to notify the Safe at Home office of any changes in name, address, or phone number in order to remain in the program.

Government Agency Responsibilities

State and local government agencies must accept the Safe at Home substitute address for any public record unless the agency has received prior approval from the Office of the Secretary of State for a waiver or statutory exception. Agency employees may request verification of program participation by asking for the participant’s authorization card. A photocopy of the authorization card may be placed in the participant’s agency file and shall serve as the participant’s address and confirmation of Safe at Home program participation. The authorization card is not a legal form of identification.




Contact Information

Secretary of State Services

128 State Street

Montpelier, VT 05633

802-828-2363

Contact the Secretary

Sarah Copeland Hanzas, Secretary of State


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